WATER RELATED SERVICE ISSUES
Pressure Related Issues
If you have a problem with your water pressure, call City Hall at 254 765
3319, ext. 206
or e-mail them directly at cow@worthamtx.com
Water Emergencies
If you have or see a water emergency, such as a broken water main, fire hydrant,
or water service line (between a water meter and the street), or you see water
gushing from the middle of a street, please call 254 765 3319, 24-hours a
day.
Water Quality Issues
The City of
Wortham Water Services Department takes great effort to ensure that the tap
water delivered to our residents meets or surpasses all federal and state
drinking water standards. In our effort to maintain very high water quality, the
department conducts tests weekly, monthly and annually throughout the
distribution systems to ensure your safety. The city is required by law to
distribute a water quality report (aka consumer confidence report) every year.
CLICK HERE TO SEE LAST REPORT. If you have a question about the quality
of your water, please contact Water Services Customer Service at 254 765
3319, ext. 206.
Sewer Backups and Overflows
High on the list of experiences nobody wants to have is a sewer backup or
overflow. Fortunately, that "yucky" experience usually can be avoided by being
aware of what causes backups and avoiding those causes. The two primary causes
of sewer backups and overflows are grease and roots.
Grease is the most frequent cause
of sewer problems. If cooking grease or oil is poured down
the drain or flushed down toilets, even when followed by hot water, it
eventually cools down, congeals, builds up, and hardens, eventually forming a
plug in both the home and the city sewer lines. Over time this situation will
create backups and overflows. This unfortunate situation can be avoided if you
allow the grease or cooking oil to cool, then dispose of it with the garbage.
When the Water Services Department has to contend with sewer backups and
overflows in the city sewer lines, there are consequences of both a financial
and regulatory nature. So please,
Cease the Grease, and help the city keep its sewers free
from backups and overflows.
Plant roots are another
frequent cause of sewer backups and overflows. The roots of shrubs and trees
naturally seek any water source. The roots probe the sewer line seeking any
opening, such as a crack or a poorly sealed joint. Once the sewer line is
penetrated, the roots form a ball and block the line. The best way to avoid root
blockages is not to plant trees and shrubs close to your home's cleanouts or
sewer service line. However, if trees or shrubs already are growing near the
line, watch for reductions in flows down the drain. If a reduction in flow
occurs, have a plumber check the line and clear the blockage if necessary.
It is important to note that home or property owners are responsible for
cleaning and maintaining the sewer line that runs from the house to the
connection with the city sewer main in the street or alley. The City will ONLY
repair broken service lines within the public right of way. Please help us keep
our sewer lines free of roots.
If you witness sewage overflowing from manholes, please call 254 765 3319, ext. 206, between 7:30 a.m. – 4:30 p.m., Monday thru Friday, after hours call 254 765 3319 and follow the directions for contacting on call staff.